Associate Billing Representative - Denver, CO

UHG Denver, CO

About the Job

Healthcare isn’t just changing. It’s growing more complex every day. ICD - 10 Coding replaces ICD - 9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that’s what fueled these exciting new opportunities. 
Who are we? Optum360. We’re a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we’ll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide. 

If you’re looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.

The Associate Billing Representative - Insurance is responsible for review, follow up and collection of the Medicare, Medicaid, Managed Care and Commercial Insurance accounts receivables assigned by the supervisor. Responsible for all activity to client accounts such as debits, credits, re - bills, account reconciliation, price set - ups on new accounts, inter - company billing, maintaining and improving aged client accounts. This associate performs comprehensive follow up activities that facilitates cash collections. Documents follow up activity in the appropriate system.

Primary Responsibilities:
  • Work 275 invoices per week
  • Will access the billing system and work assigned payer views
  • Errors are to be corrected and claims re - filed including any attachments that are necessary for appeals
  • Process all rejections within 10 days of receipt
  • Medi / Web MD requests by the Medi / Web MD biller and provide necessary information to them to finalized claims
  • Take ownership of their AR and to work independently to identify and resolve AR problems
  • Communicate with all associates in a positive, courteous, and respectful manner
  • When necessary, bring AR problems to management’s attention with specific examples and potential solutions
  • Provide input and feedback on departmental policies and procedures to management
  • Analyze accounts and correspondence on a daily basis
  • Work all incoming appeals
  • Properly document accounts
  • Review and recommend write off (Adjustments) of accounts
  • Maintain issues log
  • Ensure that accounts are paid at maximum reimbursement
  • Work accounts according to AmeriPath’s policy and procedures
  • Identifies trends within accounts
  • Re - bill accounts as needed
  • Reports to management all departmental issues / progress
  • Maintains confidentiality of all information
  • Participate in all pertinent in - house continuing education and safety training sessions
  • Compliance with all State, Federal, and professional regulations as well as department rules, polices, and procedural information
  • Adhere to Safety Rules
  • Adhere to HIPAA Regulations

Required Qualifications:
  • High School Diploma / GED (or higher)
  • 1+ years of experience in the process of billing insurance for Medical Claims
  • Ability to work Monday - Friday (Flex schedule - 8 hr shift) sometime between 6:00 am  - 6:00 pm
Preferred Qualifications:
  • Experience working with provider portals with insurance companies
  • Experience with follow up on the collections with Medicare and Medicaid claims
  • Familiarity with Microsoft Excel to create and maintain spreadsheets
Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords: medical collections, insurance, Optum, Quest, denied claims, un-responded claims