Configuration Analyst - Eden Prairie, MN or Baltimore, MD

UHG Baltimore, MD

About the Job

You dream of a great career with a great company - where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up.
This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation and Performance.
Due to a planned system implementation, we are looking for dedicated, process focused, and detail oriented Configuration Analyst. As part of a newly formed team, you will be performing client configuration within a member management and scheduling system.
Primary Responsibilities:
  • Create and update client data by configuring programs, customizations, and other attributes
  • Analyze incoming requests to ensure they align with predefined procedures and do not adversely impact other downstream processes
  • Perform audit/QA activities
  • Perform backup to other team functions as needed
  • Research and respond to all client configuration inquiries from Client Management and other internal groups
  • Ability to work independently to maintain acceptable quality levels including timely communications of any issues and / or required information in order to complete plan requests within production turnaround time guidelines
  • Participate in team meetings
  • Perform other duties as assigned

Required Qualifications:
  • High School Diploma / GED or higher
  • 2+ years of system configuration experience
  • 1+ years of documenting procedures and job aids for use by functional area
  • Proficient in Microsoft Office Tools with the ability to learn new applications
Preferred Qualifications:
  • Bachelor’s Degree
  • Large-scale platform implementation or migration experience
  • Salesforce implementation experience
  • Knowledge of CMS Medicare guidelines

At UnitedHealth Group we're rewriting the way health care gets done for millions. Be part of something daring and bold while doing your life's best work.(sm)

UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: system configuration, documentation, job aids, ms office, analyst, Eden Prairie, MN, Minnesota, Baltimore, MD, Maryland