Vendor Portfolio and Operations Associate Director - Eden Prairie, MN

UHG Eden Prairie, MN

About the Job

We'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people lead healthier lives. Yes, we share a mission that inspires. We need your organizational talents and business discipline to help fuel ours. It's the opportunity to do your life's best work.(sm)

As part of Optum360, the Vendor Portfolio and Operations Associate Director will be responsible for the direct interface with and engagement of multiple new and existing end-to-end revenue cycle management clients. This role will have leadership responsibilities for driving positive results from Optum360's vendors and ensuring optimal operational integration.


Primary Responsibilities:

  • Lead different teams under Optum360's Vendor Management responsibilities
  • Help drive Vendor Management strategy and integration into the Optum360 operations model
  • Ensure that Vendor Management and Operations are working in harmony together
  • Manage Vendor performance
  • Review products and services provided by each vendor; suggest appropriate transition/integration approach and work with client to effect the transition
  • Review vendor contracts as necessary to determine any impacts on assignment, termination or other critical legal and business terms
  • Review contract labor resources and transition approach with new end-to-end revenue cycle management clients
  • Provide leadership to and be accountable for the performance and direction through multiple layers of management and senior level professional staff
  • Partner with business users to assure needs are being satisfied
  • Complete annual review on process flows, playbook and related job aids

Required Qualifications:

  • Undergraduate degree in applicable area of expertise
  • 6+ years of demonstrated procurement, finance, project management or operations management experience in the healthcare revenue cycle arena or other similar senior management roles in a similarly complex environment
  • Experience managing virtual teams
  • Strong analytical and interpersonal skills, proven ability to influence and negotiate complex and matrix reporting relationships
  • Excellent verbal, written and presentation communication skills
  • Proven ability to create and implement project plans
  • Intermediate MS Excel and PowerPoint proficiency
  • Demonstrated passion and commitment to positive and effective customer service and experience

Preferred Qualifications:

  • MBA or related field or equivalent combination of education and experience
  • 2+ years working in healthcare finance or revenue cycle arena


Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.